Feature by feature
This is the part most comparisons skip. Sticker price only tells you what the cheapest version costs, not what the version you actually need costs.
| Comcast Business | 815 Voice | |
|---|---|---|
| Auto attendant and phone trees | Included | Included |
| Call queues and ring groups | Varies, ask themQuote dependent | Included |
| Call recording | Varies, ask themQuote dependent | Included |
| Business texting from your main number | Varies, ask them | Included |
| Voicemail to email, transcribed | Included | Included |
| Free number porting | Included | Included |
| Setup configured for you, not DIY | IncludedThey do install it for you | IncludedWe configure your greeting, routing and users with you |
| Desk phones, paging and door intercom | Included | IncludedPhones ship pre-configured |
| Fax, alarm and elevator lines handled | Included | IncludedFax, elevator and alarm lines handled |
| AI receptionist available | Not offered | Costs extraFrom $99/mo on top, we are not going to pretend it is free |
| Month to month, no contract | Not offeredTerm agreement | Included |
| A local person who answers the phone | Varies, ask themField techs for the circuit, not for your call flow | IncludedNew Lenox, the owner answers |
What it actually costs
Nearly every comparison article quotes the annual prepay price, because it is the smaller number. Here is the real month-to-month picture, and then the number that actually matters: what Comcast Business costs once you add the pieces we include as standard.
| Comcast Business | 815 Voice | |
|---|---|---|
| Plan compared | Business VoiceEdge | Business Phone |
| Advertised (annual prepay) | not published | we do not do annual pricing |
| Real month-to-month price | $44.95/seat for 1 to 9 seats | $24/user/mo |
| Matched to what we include | $44.95/seat/mo for a 1 to 9 seat office, plus a $14.95 equipment fee | $24/user/mo, all in |
| Contract | Term agreement, quote based | None, month to month |
What Comcast Business charges extra for
- $39.95/seat at 10 to 19 seats and $34.95 at 20 or more
- Equipment fee around $14.95
- No public standard pricing, every deal is a quote
- Usually sold bundled with internet
Where Comcast Business is genuinely better
We are not going to pretend they have no advantages. If any of these matter more to you than price and local support, go with them and we will tell you so on the phone.
- One bill for internet and phone if you already use Comcast
- Field technicians for the circuit itself
- They own the wire into your building
Pick Comcast Business if you are a business that wants a single Comcast invoice and does not want to think about it.
Our honest read
Comcast's own published rate card puts VoiceEdge at $44.95 a seat for a small office. That is nearly double us, for a system most owners describe as hard to change without opening a ticket. This is the bill we replace most often.
We are a local company in New Lenox. We set the system up with you, port your numbers free, and answer our own phone when something needs changing. If that is worth more to you than a national brand name, call (815) 463-9621 and we will price your exact setup, including telling you if you are better off staying where you are.
All of this is included at that price
- Custom phone trees & call routing
- Call center queues & ring groups
- Desk phone, cell app and computer on one number
- Texting from your main business number
- Voicemail to email, transcribed
- Call recording
- Multiple locations on one system
- Free porting, you keep your number
- Copper and POTS line replacement
Also available
- AI receptionist, from $99/mo
- Desk, cordless and conference phones
- Toll-free and vanity numbers
- Online fax and fax lines
- Overhead paging, intercom, door phones
- SIP trunking for a system you already own
- Moving off One Talk or a legacy system
If your current system does something that is not on this list, we can almost certainly do it too. Ask and we will tell you straight.
Compare us to someone else
RingCentral · Nextiva · Ooma Office · Vonage · 8x8 · Dialpad · GoTo Connect · Zoom Phone · Grasshopper · Google Voice · Spectrum Business · Verizon One Talk · magicJack