What you get for the money, what Dialpad charges extra for, and where they are genuinely the better choice.

Every price and feature on this page was checked on August 27, 2026 against published pricing. Where we could not confirm something at the plan we compare, we say "varies, ask them" rather than guess. Prices move. If you find one out of date, call us and we will fix it.

Feature by feature

This is the part most comparisons skip. Sticker price only tells you what the cheapest version costs, not what the version you actually need costs.

	Dialpad	815 Voice
Auto attendant and phone trees	Included	Included
Call queues and ring groups	Varies, ask themFuller queue and contact centre features sit on higher tiers	Included
Call recording	Included	Included
Business texting from your main number	Included	Included
Voicemail to email, transcribed	IncludedTheir transcription is genuinely excellent	Included
Free number porting	Included	Included
Setup configured for you, not DIY	Not offeredSelf-serve signup is the model	IncludedWe configure your greeting, routing and users with you
Desk phones, paging and door intercom	Varies, ask themLimited certified desk phone list	IncludedPhones ship pre-configured
Fax, alarm and elevator lines handled	Not offeredNot a focus of the platform	IncludedFax, elevator and alarm lines handled
AI receptionist available	IncludedStrong AI transcription and notes	Costs extraFrom $99/mo on top, we are not going to pretend it is free
Month to month, no contract	Costs extraMonth to month costs $27 instead of $15	Included
A local person who answers the phone	Not offered	IncludedNew Lenox, the owner answers

What it actually costs

Nearly every comparison article quotes the annual prepay price, because it is the smaller number. Here is the real month-to-month picture, and then the number that actually matters: what Dialpad costs once you add the pieces we include as standard.

	Dialpad	815 Voice
Plan compared	Standard	Business Phone
Advertised (annual prepay)	$15/user/mo	we do not do annual pricing
Real month-to-month price	$27/user/mo	$24/user/mo
Matched to what we include	$27/user/mo	$24/user/mo, all in
Contract	Annual for the $15 rate	None, month to month

What Dialpad charges extra for

Month to month is roughly 80 percent higher than the advertised annual rate
The Pro tier is $25 annual and $35 monthly
Several AI features and integrations are gated to Pro and above

Where Dialpad is genuinely better

We are not going to pretend they have no advantages. If any of these matter more to you than price and local support, go with them and we will tell you so on the phone.

Best-in-class live transcription and AI call notes
Clean, modern app that people actually like using
A good fit for a sales team that lives in a CRM

Pick Dialpad if you are a sales-heavy team that wants AI transcription and coaching built into every call.

Our honest read

Dialpad has the biggest annual-versus-monthly jump we found: $15 becomes $27 if you will not prepay a year. If AI note-taking is what you want, they do it well. If you just need a phone system that works, you are paying for a feature set aimed at sales floors.

We are a local company in New Lenox. We set the system up with you, port your numbers free, and answer our own phone when something needs changing. If that is worth more to you than a national brand name, call (815) 463-9621 and we will price your exact setup, including telling you if you are better off staying where you are.

$24/user/mo

Free setup. Free porting. No contract, month to month.

Call (815) 463-9621 Get a same-day quote

All of this is included at that price

Also available

If your current system does something that is not on this list, we can almost certainly do it too. Ask and we will tell you straight.

Compare us to someone else

RingCentral · Nextiva · Ooma Office · Vonage · 8x8 · GoTo Connect · Zoom Phone · Grasshopper · Google Voice · Comcast Business · Spectrum Business · Verizon One Talk · magicJack