815 Voice is headquartered in New Lenox, so this is home turf. If you run a shop on Route 30, an office near Silver Cross Hospital, or a trade business working the Lincoln-Way corridor, your calls are your pipeline, and most small businesses here still miss a third of them.
We replace your landline or aging phone system with hosted service that works on your existing desk phones, your cell, and your computer. The difference maker: every plan can include an AI receptionist that answers 24/7, routes callers to the right person, and takes a complete message when you can't pick up. No more voicemail box nobody checks.
Local means local. Setup is done with you, not shipped in a box with a manual. Keep your existing number, we port it at no charge.
Being local is not a marketing line here, it is the delivery method. A New Lenox business that signs up gets phones dropped off and plugged in by someone who drove five minutes, and when something needs changing later, the same thing happens again. Nobody ships you a box and a PDF.
The Lincoln-Way corridor trades are the clearest case. If you are on a roof or under a sink all day, every call goes to voicemail and roughly half of those callers just dial the next result. An AI receptionist that answers, asks what the job is, and texts you the details turns those into callbacks you actually make.
AT&T has been retiring copper lines across Illinois, and New Lenox businesses still on a plain landline will get a shutoff notice eventually. Moving before the notice arrives means you pick the date instead of the carrier picking it for you.
Every 815 Voice plan in New Lenox includes
- Free porting of your current New Lenox number
- Lines that ring desk phone, cell, and computer together
- Voicemail transcribed to email, business texting
- Optional 24/7 AI receptionist, every call answered, every lead texted to you
- Month-to-month, no contract
Everything we set up in New Lenox
Business VoIP · Desk Phones & Hardware · Call Center & Queues · Menus & Call Routing · Business Texting · Call Recording · Voicemail to Email · AI Answering Service · everything else we do
All of this is included at that price
- Custom phone trees & call routing
- Call center queues & ring groups
- Desk phone, cell app and computer on one number
- Texting from your main business number
- Voicemail to email, transcribed
- Call recording
- Multiple locations on one system
- Free porting, you keep your number
- Copper and POTS line replacement
Also available
- AI receptionist, from $99/mo
- Desk, cordless and conference phones
- Toll-free and vanity numbers
- Online fax and fax lines
- Overhead paging, intercom, door phones
- SIP trunking for a system you already own
- Moving off One Talk or a legacy system
If your current system does something that is not on this list, we can almost certainly do it too. Ask and we will tell you straight.