Feature by feature
This is the part most comparisons skip. Sticker price only tells you what the cheapest version costs, not what the version you actually need costs.
| Grasshopper | 815 Voice | |
|---|---|---|
| Auto attendant and phone trees | Included | Included |
| Call queues and ring groups | Not offeredNot a queue system, it forwards to phones | Included |
| Call recording | Varies, ask them | Included |
| Business texting from your main number | Included | Included |
| Voicemail to email, transcribed | Included | Included |
| Free number porting | Included | Included |
| Setup configured for you, not DIY | Costs extraProfessional greeting recording is about $75 | IncludedWe configure your greeting, routing and users with you |
| Desk phones, paging and door intercom | Not offeredNo desk phone support, it forwards to cell phones | IncludedPhones ship pre-configured |
| Fax, alarm and elevator lines handled | Varies, ask themInbound fax to email only | IncludedFax, elevator and alarm lines handled |
| AI receptionist available | Not offered | Costs extraFrom $99/mo on top, we are not going to pretend it is free |
| Month to month, no contract | Included | Included |
| A local person who answers the phone | Not offered | IncludedNew Lenox, the owner answers |
What it actually costs
Nearly every comparison article quotes the annual prepay price, because it is the smaller number. Here is the real month-to-month picture, and then the number that actually matters: what Grasshopper costs once you add the pieces we include as standard.
| Grasshopper | 815 Voice | |
|---|---|---|
| Plan compared | True Solo and Solo Plus | Business Phone |
| Advertised (annual prepay) | $14/mo for one user | we do not do annual pricing |
| Real month-to-month price | $25/mo Solo Plus, $80/mo Small Business | $24/user/mo |
| Matched to what we include | $25/mo Solo Plus for three extensions, $80/mo to go beyond that | $24/user/mo, all in |
| Contract | Monthly or annual | None, month to month |
What Grasshopper charges extra for
- Not priced per user; you buy extensions, at $3 to $5 each beyond your plan
- Call blasting about $10/mo
- Professional greeting recording about $75
- No real desk phone support, it forwards to cell phones
Where Grasshopper is genuinely better
We are not going to pretend they have no advantages. If any of these matter more to you than price and local support, go with them and we will tell you so on the phone.
- The cheapest way for a true solo operator to get a business number
- Nothing to install, it works entirely off your cell phone
- Fine if you are one person and plan to stay one person
Pick Grasshopper if you are a one-person business that just needs a second number on their cell phone.
Our honest read
Grasshopper is a business number, not a phone system. No desk phones, no real queues, no paging. If you are one person it is a cheap and fine answer. The moment you hire a second person it stops scaling.
We are a local company in New Lenox. We set the system up with you, port your numbers free, and answer our own phone when something needs changing. If that is worth more to you than a national brand name, call (815) 463-9621 and we will price your exact setup, including telling you if you are better off staying where you are.
All of this is included at that price
- Custom phone trees & call routing
- Call center queues & ring groups
- Desk phone, cell app and computer on one number
- Texting from your main business number
- Voicemail to email, transcribed
- Call recording
- Multiple locations on one system
- Free porting, you keep your number
- Copper and POTS line replacement
Also available
- AI receptionist, from $99/mo
- Desk, cordless and conference phones
- Toll-free and vanity numbers
- Online fax and fax lines
- Overhead paging, intercom, door phones
- SIP trunking for a system you already own
- Moving off One Talk or a legacy system
If your current system does something that is not on this list, we can almost certainly do it too. Ask and we will tell you straight.
Compare us to someone else
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