Elwood sits beside one of the largest inland ports in North America, and its business phones ring with time-sensitive calls: drivers, brokers, gate issues, customers chasing loads. A missed call isn't an inconvenience here, it's a load that books with someone else.
815 Voice gives logistics operations an always-answered line: routing that sends drivers straight to dispatch, cells and laptops ringing alongside the office phones, and an AI receptionist that catches overflow and after-hours calls with complete, texted messages, reference numbers, trailer numbers, callback windows, all captured.
Flat per-seat pricing, no contract, and free porting of the numbers on your trucks and rate sheets.
Everything in Elwood runs on the clock, and the phone habits reflect it. Dispatch calls, gate problems, and driver check-ins all arrive at once and none of them can wait, which is why a queue that holds callers in order matters more here than any other feature.
The detail logistics operations care about is message accuracy. A message that says someone called about a load is useless. A message with a reference number, a trailer number, and a callback window is actionable, and that is what a properly configured AI receptionist produces.
For businesses with numbers printed on trucks and rate sheets, porting is the whole concern. Your number comes with you, the port is free, and the old service keeps working right up until the moment it cuts over.
Every 815 Voice plan in Elwood includes
- Free porting of your current Elwood number
- Lines that ring desk phone, cell, and computer together
- Voicemail transcribed to email, business texting
- Optional 24/7 AI receptionist, every call answered, every lead texted to you
- Month-to-month, no contract
Everything we set up in Elwood
Business VoIP · Desk Phones & Hardware · Call Center & Queues · Menus & Call Routing · Business Texting · Call Recording · Voicemail to Email · AI Answering Service · everything else we do
All of this is included at that price
- Custom phone trees & call routing
- Call center queues & ring groups
- Desk phone, cell app and computer on one number
- Texting from your main business number
- Voicemail to email, transcribed
- Call recording
- Multiple locations on one system
- Free porting, you keep your number
- Copper and POTS line replacement
Also available
- AI receptionist, from $99/mo
- Desk, cordless and conference phones
- Toll-free and vanity numbers
- Online fax and fax lines
- Overhead paging, intercom, door phones
- SIP trunking for a system you already own
- Moving off One Talk or a legacy system
If your current system does something that is not on this list, we can almost certainly do it too. Ask and we will tell you straight.