Frankfort businesses trade on reputation, the downtown shops around the historic district, professional offices along LaGrange Road, builders and remodelers working the surrounding subdivisions. The phone experience is part of that reputation, and a full voicemail box doesn't match a polished brand.
815 Voice sets up clean, professional phone service: custom greeting, smart routing to the right person, voicemail transcribed to email, and an optional AI receptionist that answers every call, even the 7pm call from a homeowner who just decided to move forward on a project.
We're headquartered one town over in New Lenox. Setup is personal, support is a phone call to someone who knows your account, and you keep your existing number.
Frankfort businesses skew toward professional services and higher-end retail, and the phone expectation matches: a caller who gets a generic voicemail forms an opinion immediately. A proper greeting and a receptionist that actually answers is worth more here than another feature.
For the offices around downtown Frankfort, the setup we install most is a small menu with a direct dial for each person and one number that stays the same forever. Nobody hands out a cell number, and staff can change without a single printed card going out of date.
Historic downtown buildings sometimes have interesting wiring. We check the network before install rather than after, because a hosted phone is only as good as the connection under it, and finding that out during a customer call is the wrong time.
Every 815 Voice plan in Frankfort includes
- Free porting of your current Frankfort number
- Lines that ring desk phone, cell, and computer together
- Voicemail transcribed to email, business texting
- Optional 24/7 AI receptionist, every call answered, every lead texted to you
- Month-to-month, no contract
Everything we set up in Frankfort
Business VoIP · Desk Phones & Hardware · Call Center & Queues · Menus & Call Routing · Business Texting · Call Recording · Voicemail to Email · AI Answering Service · everything else we do
All of this is included at that price
- Custom phone trees & call routing
- Call center queues & ring groups
- Desk phone, cell app and computer on one number
- Texting from your main business number
- Voicemail to email, transcribed
- Call recording
- Multiple locations on one system
- Free porting, you keep your number
- Copper and POTS line replacement
Also available
- AI receptionist, from $99/mo
- Desk, cordless and conference phones
- Toll-free and vanity numbers
- Online fax and fax lines
- Overhead paging, intercom, door phones
- SIP trunking for a system you already own
- Moving off One Talk or a legacy system
If your current system does something that is not on this list, we can almost certainly do it too. Ask and we will tell you straight.