Feature by feature
This is the part most comparisons skip. Sticker price only tells you what the cheapest version costs, not what the version you actually need costs.
| Google Voice | 815 Voice | |
|---|---|---|
| Auto attendant and phone trees | Varies, ask themBasic auto attendant only | Included |
| Call queues and ring groups | Not offeredRing groups only, not real queues | Included |
| Call recording | Higher tier onlyHigher tiers only | Included |
| Business texting from your main number | Included | Included |
| Voicemail to email, transcribed | Included | Included |
| Free number porting | Included | Included |
| Setup configured for you, not DIY | Not offeredSelf-serve | IncludedWe configure your greeting, routing and users with you |
| Desk phones, paging and door intercom | Varies, ask themVery short certified device list | IncludedPhones ship pre-configured |
| Fax, alarm and elevator lines handled | Not offeredNot supported | IncludedFax, elevator and alarm lines handled |
| AI receptionist available | Not offered | Costs extraFrom $99/mo on top, we are not going to pretend it is free |
| Month to month, no contract | Included | Included |
| A local person who answers the phone | Not offered | IncludedNew Lenox, the owner answers |
What it actually costs
Nearly every comparison article quotes the annual prepay price, because it is the smaller number. Here is the real month-to-month picture, and then the number that actually matters: what Google Voice costs once you add the pieces we include as standard.
| Google Voice | 815 Voice | |
|---|---|---|
| Plan compared | Starter and Standard | Business Phone |
| Advertised (annual prepay) | $10/user/mo Starter | we do not do annual pricing |
| Real month-to-month price | $17 to $37/user/mo all in | $24/user/mo |
| Matched to what we include | $17 to $37/user/mo once the required Workspace license is counted | $24/user/mo, all in |
| Contract | Monthly | None, month to month |
What Google Voice charges extra for
- Every business tier requires a paid Google Workspace license on top, from about $7/user/mo
- Starter is US-only and built around a single user
- Standard is $20/user and Premier is $30/user, before Workspace
- Auto attendant and ring group features are thin next to a real phone system
Where Google Voice is genuinely better
We are not going to pretend they have no advantages. If any of these matter more to you than price and local support, go with them and we will tell you so on the phone.
- If you already pay for Google Workspace, the extra cost is small
- Dead simple, and everyone already knows the interface
- Google reliability
Pick Google Voice if you are a small team already on Google Workspace with very simple call routing needs.
Our honest read
The $10 headline hides the Workspace license underneath it, which puts the real number at $17 to $37 per user. And Google Voice is not a phone system, it is call forwarding with a directory. No queues worth the name, no paging, no hardware support.
We are a local company in New Lenox. We set the system up with you, port your numbers free, and answer our own phone when something needs changing. If that is worth more to you than a national brand name, call (815) 463-9621 and we will price your exact setup, including telling you if you are better off staying where you are.
All of this is included at that price
- Custom phone trees & call routing
- Call center queues & ring groups
- Desk phone, cell app and computer on one number
- Texting from your main business number
- Voicemail to email, transcribed
- Call recording
- Multiple locations on one system
- Free porting, you keep your number
- Copper and POTS line replacement
Also available
- AI receptionist, from $99/mo
- Desk, cordless and conference phones
- Toll-free and vanity numbers
- Online fax and fax lines
- Overhead paging, intercom, door phones
- SIP trunking for a system you already own
- Moving off One Talk or a legacy system
If your current system does something that is not on this list, we can almost certainly do it too. Ask and we will tell you straight.
Compare us to someone else
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