Feature by feature
This is the part most comparisons skip. Sticker price only tells you what the cheapest version costs, not what the version you actually need costs.
| GoTo Connect | 815 Voice | |
|---|---|---|
| Auto attendant and phone trees | Included | Included |
| Call queues and ring groups | Higher tier onlyQueues sit on the Standard tier, around $32/user | Included |
| Call recording | Varies, ask themTier dependent | Included |
| Business texting from your main number | Varies, ask them | Included |
| Voicemail to email, transcribed | Included | Included |
| Free number porting | Included | Included |
| Setup configured for you, not DIY | Varies, ask them | IncludedWe configure your greeting, routing and users with you |
| Desk phones, paging and door intercom | Included | IncludedPhones ship pre-configured |
| Fax, alarm and elevator lines handled | Varies, ask them | IncludedFax, elevator and alarm lines handled |
| AI receptionist available | Varies, ask them | Costs extraFrom $99/mo on top, we are not going to pretend it is free |
| Month to month, no contract | Varies, ask themTerms come from the quote | Included |
| A local person who answers the phone | Not offered | IncludedNew Lenox, the owner answers |
What it actually costs
Nearly every comparison article quotes the annual prepay price, because it is the smaller number. Here is the real month-to-month picture, and then the number that actually matters: what GoTo Connect costs once you add the pieces we include as standard.
| GoTo Connect | 815 Voice | |
|---|---|---|
| Plan compared | Phone System | Business Phone |
| Advertised (annual prepay) | about $26/user/mo | we do not do annual pricing |
| Real month-to-month price | quote only | $24/user/mo |
| Matched to what we include | about $32/user/mo on Standard, the tier with queues | $24/user/mo, all in |
| Contract | Sales-led, terms vary by quote | None, month to month |
What GoTo Connect charges extra for
- GoTo no longer publishes straightforward per-user pricing; every path routes to a sales call
- The Standard tier runs around $32/user/mo
- Contact Center is about $80/user/mo
Where GoTo Connect is genuinely better
We are not going to pretend they have no advantages. If any of these matter more to you than price and local support, go with them and we will tell you so on the phone.
- Good auto attendant and visual call-flow builder
- Bundled video meetings for larger groups
- Established brand with a long support history
Pick GoTo Connect if you are a company comfortable running a procurement process to get a number.
Our honest read
You cannot price GoTo Connect without talking to a salesperson, and their published entry point is already above ours. We publish our number on the website and hold it.
We are a local company in New Lenox. We set the system up with you, port your numbers free, and answer our own phone when something needs changing. If that is worth more to you than a national brand name, call (815) 463-9621 and we will price your exact setup, including telling you if you are better off staying where you are.
All of this is included at that price
- Custom phone trees & call routing
- Call center queues & ring groups
- Desk phone, cell app and computer on one number
- Texting from your main business number
- Voicemail to email, transcribed
- Call recording
- Multiple locations on one system
- Free porting, you keep your number
- Copper and POTS line replacement
Also available
- AI receptionist, from $99/mo
- Desk, cordless and conference phones
- Toll-free and vanity numbers
- Online fax and fax lines
- Overhead paging, intercom, door phones
- SIP trunking for a system you already own
- Moving off One Talk or a legacy system
If your current system does something that is not on this list, we can almost certainly do it too. Ask and we will tell you straight.
Compare us to someone else
RingCentral · Nextiva · Ooma Office · Vonage · 8x8 · Dialpad · Zoom Phone · Grasshopper · Google Voice · Comcast Business · Spectrum Business · Verizon One Talk · magicJack