Feature by feature
This is the part most comparisons skip. Sticker price only tells you what the cheapest version costs, not what the version you actually need costs.
| Spectrum Business | 815 Voice | |
|---|---|---|
| Auto attendant and phone trees | Varies, ask themDepends on the package | Included |
| Call queues and ring groups | Varies, ask them | Included |
| Call recording | Varies, ask them | Included |
| Business texting from your main number | Not offered | Included |
| Voicemail to email, transcribed | Included | Included |
| Free number porting | Included | Included |
| Setup configured for you, not DIY | IncludedThey install it | IncludedWe configure your greeting, routing and users with you |
| Desk phones, paging and door intercom | Included | IncludedPhones ship pre-configured |
| Fax, alarm and elevator lines handled | Included | IncludedFax, elevator and alarm lines handled |
| AI receptionist available | Not offered | Costs extraFrom $99/mo on top, we are not going to pretend it is free |
| Month to month, no contract | IncludedNo contract, 30 days notice | Included |
| A local person who answers the phone | Varies, ask themLocal techs for the circuit | IncludedNew Lenox, the owner answers |
What it actually costs
Nearly every comparison article quotes the annual prepay price, because it is the smaller number. Here is the real month-to-month picture, and then the number that actually matters: what Spectrum Business costs once you add the pieces we include as standard.
| Spectrum Business | 815 Voice | |
|---|---|---|
| Plan compared | Business Voice | Business Phone |
| Advertised (annual prepay) | not published | we do not do annual pricing |
| Real month-to-month price | $20/line/mo, bundled only | $24/user/mo |
| Matched to what we include | $20/line/mo but only bundled with internet, so about $70/mo before your second line | $24/user/mo, all in |
| Contract | No contract, 30 days notice to cancel | None, month to month |
What Spectrum Business charges extra for
- Phone is only sold bundled with Spectrum internet
- Base business internet starts around $50/mo, so the real floor is about $70 for internet plus one line
- Priced per line rather than per user, so every phone is another line
- Promotional rates step up after the first year
Where Spectrum Business is genuinely better
We are not going to pretend they have no advantages. If any of these matter more to you than price and local support, go with them and we will tell you so on the phone.
- Cheap per line if you already buy Spectrum internet
- One provider for both services
- Straightforward for a business that needs only two or three plain lines
Pick Spectrum Business if you are a very small storefront already on Spectrum internet that needs a couple of plain lines.
Our honest read
Per line, $20 looks fine. The catch is that you cannot buy it without their internet, and it is priced per line rather than per user, so a four-person office with desk phones and cell apps pays for every one. We price per person, and your cell app is not a second line.
We are a local company in New Lenox. We set the system up with you, port your numbers free, and answer our own phone when something needs changing. If that is worth more to you than a national brand name, call (815) 463-9621 and we will price your exact setup, including telling you if you are better off staying where you are.
All of this is included at that price
- Custom phone trees & call routing
- Call center queues & ring groups
- Desk phone, cell app and computer on one number
- Texting from your main business number
- Voicemail to email, transcribed
- Call recording
- Multiple locations on one system
- Free porting, you keep your number
- Copper and POTS line replacement
Also available
- AI receptionist, from $99/mo
- Desk, cordless and conference phones
- Toll-free and vanity numbers
- Online fax and fax lines
- Overhead paging, intercom, door phones
- SIP trunking for a system you already own
- Moving off One Talk or a legacy system
If your current system does something that is not on this list, we can almost certainly do it too. Ask and we will tell you straight.
Compare us to someone else
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