Feature by feature
This is the part most comparisons skip. Sticker price only tells you what the cheapest version costs, not what the version you actually need costs.
| Verizon One Talk | 815 Voice | |
|---|---|---|
| Auto attendant and phone trees | Costs extraAuto Receptionist and Call Queue are bundled at about $20/mo extra | Included |
| Call queues and ring groups | Costs extraSame $20/mo bundle | Included |
| Call recording | Varies, ask them | Included |
| Business texting from your main number | Included | Included |
| Voicemail to email, transcribed | Costs extraVisual voicemail and voicemail-to-text are about $2.99 each | Included |
| Free number porting | Included | Included |
| Setup configured for you, not DIY | Varies, ask them | IncludedWe configure your greeting, routing and users with you |
| Desk phones, paging and door intercom | IncludedReal Verizon handsets and cell lines | IncludedPhones ship pre-configured |
| Fax, alarm and elevator lines handled | Varies, ask them | IncludedFax, elevator and alarm lines handled |
| AI receptionist available | Not offered | Costs extraFrom $99/mo on top, we are not going to pretend it is free |
| Month to month, no contract | Not offeredRequires an existing Verizon Business Wireless plan | Included |
| A local person who answers the phone | Not offered | IncludedNew Lenox, the owner answers |
What it actually costs
Nearly every comparison article quotes the annual prepay price, because it is the smaller number. Here is the real month-to-month picture, and then the number that actually matters: what Verizon One Talk costs once you add the pieces we include as standard.
| Verizon One Talk | 815 Voice | |
|---|---|---|
| Plan compared | One Talk | Business Phone |
| Advertised (annual prepay) | not published | we do not do annual pricing |
| Real month-to-month price | from $20/line/mo | $24/user/mo |
| Matched to what we include | $20/line/mo plus the $20/mo attendant and queue bundle | $24/user/mo, all in |
| Contract | Requires an existing Verizon Business Wireless plan | None, month to month |
What Verizon One Talk charges extra for
- You must already have a Verizon Business Wireless plan to use it at all
- Auto Receptionist and Call Queue are bundled together for about $20/mo extra
- Additional phone numbers about $15 each per month
- Visual voicemail and voicemail-to-text about $2.99 each
Where Verizon One Talk is genuinely better
We are not going to pretend they have no advantages. If any of these matter more to you than price and local support, go with them and we will tell you so on the phone.
- Genuinely good if your whole crew is already on Verizon cell service
- One number that rings a real Verizon cell line, not an app riding on data
- Verizon network quality in the field
Pick Verizon One Talk if you are a field business whose entire crew is already on Verizon Business Wireless.
Our honest read
One Talk only makes sense if you are already locked into Verizon Business Wireless, and the auto attendant and call queue that most offices consider basic are a $20/mo add-on on top of the line. Both are included with us. This is the switch we do most often.
We are a local company in New Lenox. We set the system up with you, port your numbers free, and answer our own phone when something needs changing. If that is worth more to you than a national brand name, call (815) 463-9621 and we will price your exact setup, including telling you if you are better off staying where you are.
All of this is included at that price
- Custom phone trees & call routing
- Call center queues & ring groups
- Desk phone, cell app and computer on one number
- Texting from your main business number
- Voicemail to email, transcribed
- Call recording
- Multiple locations on one system
- Free porting, you keep your number
- Copper and POTS line replacement
Also available
- AI receptionist, from $99/mo
- Desk, cordless and conference phones
- Toll-free and vanity numbers
- Online fax and fax lines
- Overhead paging, intercom, door phones
- SIP trunking for a system you already own
- Moving off One Talk or a legacy system
If your current system does something that is not on this list, we can almost certainly do it too. Ask and we will tell you straight.
Compare us to someone else
RingCentral · Nextiva · Ooma Office · Vonage · 8x8 · Dialpad · GoTo Connect · Zoom Phone · Grasshopper · Google Voice · Comcast Business · Spectrum Business · magicJack